Downloads & support
Questions about your Daily Quest Planner? Here is how to get your files, start using them, and reach us if something goes wrong.
After you buy
- Finish checkout on Payhip. Our Buy Now buttons take you to Payhip, which handles payment and delivery.
- Open your download page. After a completed purchase, Payhip normally displays a download page and emails a receipt with a link to it.
- Save and unzip your planner. Download the ZIP to your device and extract it to access the PDF and PNG files.
- Pick your format. Use the US Letter PDF for US Letter paper, the A4 PDF for A4 paper, or the PNG pages with a compatible app.
Common questions
Where is my receipt or download link?
Check the inbox and spam or junk folders for the email address used at checkout. Look for a Payhip receipt. If it is missing, contact us and we can help investigate.
How do I open a ZIP on iPhone or iPad?
Open the Files app, locate your download (often in Downloads), and tap the ZIP file to extract it. Open the extracted folder to find your planner files.
How do I open the ZIP on a computer?
On Windows, right-click the ZIP and select Extract All. On a Mac, double-click the ZIP to extract it. Open the resulting folder for your PDFs and PNGs.
What is included? Is something shipped?
These are digital products, not physical shipments. Each edition includes a 3-page US Letter PDF, a 3-page A4 PDF, matching PNG pages, and printing instructions inside the ZIP.
Can I print the daily page again?
Yes! You can reprint your purchased planner for your own personal use. Choose the PDF that matches your paper size and check your printer preview before printing. Print color, margins, and sharpness may vary by printer.
Can I share or resell the files?
The purchase is for personal use only. You may not redistribute, resell, or share the digital files or commercially distribute printed copies without written permission.
What if a file is missing or will not open?
Contact us and tell us which edition you purchased and what is going wrong. We can help restore access or supply working replacement files when needed.
What about refunds?
Digital purchases are generally final, with exceptions where required by law. For missing, broken, or incorrect files, contact us first so we can help. Read the full refund and usage policy.
Still need a hand?
Email rbmdigitalworks@gmail.com. Please include the edition name, purchase date, and the email address used at checkout, plus a brief description of the issue. Do not send card numbers, passwords, or other sensitive payment information.
Email customer support